Service Request Ticket - # 22324

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2007 03:17 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060624[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Inspiron 6400 Dual Core, 1.83GHz, 667MHz FSB
Serial No. 88MJVC1 Location PDR

CPU Intel Core 2 Duo T5600(2MB/1.86GHz/667MHz)


OS Unknown Software Roxio Creator basic(bundled), MS Office 2007 Pro Plus from P0061124 installed as Office Pro 2003, Windows Vista Business but installed as Windows XP Pro

Wired NIC 00:19:B9:63:6F:C9


Wireless NIC 00:19:7E:42:4D:8B

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 25, 2007 04:16 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 25, 2007 04:16 PM 
I checked Dell's site and the battery was not
listed as a recall. I told her that if it's
getting hot while off that we need to get it replaced.
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Della Kobbe Sep 24, 2007 03:18 PM 
The lab top will be on her desk at the Warrner 
Center.  She is located behind the info. Desk.  
Her lab top is too hot to even touch.  She is 
unable to check this lab top out to any students.
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