Service Request Ticket - # 22333

Service Request Information

CONTACT Name Nail, Ike   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2007 04:10 PM
Department Creative Arts/Music Phone 88341
Location Email naili@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040552[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac G5 20 in 1.8GHz Superdrive #Z095
Serial No. W8502221PNZ Location PDR

CPU G5 1.8GHz


OS Unknown Software MS Office 2004 Pro from P0050866 Playmaker Pro

Wired NIC 00:11:24:6F:A1:E4

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Courtney Wehner Sep 26, 2007 12:25 PM 
He called back and said that everything seems to 
be working fine now. He wants me to close the 
task.
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Brad Dougherty Sep 25, 2007 04:03 PM 
Called and left a message requesting a call back
when he's available.
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Courtney Wehner Sep 24, 2007 04:12 PM 
He will be until 5:15p. He will be back at 11a.
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Courtney Wehner Sep 24, 2007 04:12 PM 
He can log onto email, but he cannot send any 
mail. He said that when he clicks on COMPOSE it 
takes him to the Manage account. It is telling 
him that he has 121 message, but it will not let 
him view the messages between 1-40.
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