Service Request Ticket - # 22337

Service Request Information

CONTACT Name Moser, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2007 05:35 PM
Department University Housing Phone 88063
Location Email moserp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030508[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 74RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E7:E9:E9

TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Sep 28, 2007 02:07 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Sep 28, 2007 02:07 PM 
The outgoing mail server was set to
gilligan.wou.edu. I set it to sundown.wou.edu and
it sends fine now.
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Audrey Sundkvist Sep 28, 2007 01:34 PM 
Heading over
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Adam Bates Sep 24, 2007 05:37 PM 
He is able to receive but when sending gets the 
error: "unable to find mail server." Mike Ellis 
called this in.
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