Service Request Ticket - # 22342

Service Request Information

CONTACT Name Simmelink-Johnson, Staci   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2007 09:43 AM
Department Behavioral Sciences Division Phone 88763
Location Email simmelis@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060263[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. J0L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B1:74

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Sep 25, 2007 10:14 AM 
She wasn't there but the secretary was able to let
me in. I added the printer (HU-Languages) and made
it the default.
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Skyler Gregory Sep 25, 2007 09:58 AM 
Task reassigned to Skyler Gregory.
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Courtney Carlson Sep 25, 2007 09:52 AM 
Print proccess appears normally, no error 
messages. Perhaps jobs are coming out elsewhere 
on campus.
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Courtney Carlson Sep 25, 2007 09:46 AM 
New adjunct, Staci Simmelink, tries to print to 
the default (doc image writer in psych office). 
She could not find the wou number on printer.

She sent print jobs, not coming out.
She doesnt recognize any of the choices for 
printer printers on the options list.

She is trying to print a word doc.
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