Service Request Ticket - # 22356

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2007 12:03 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20041048[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Printer - TRI Purchased
Serial No. USBRC10686 Location PDR

Model 2200 DTN Hostname
Notes Ink/Toner Refill

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public

Entered by Date Memo
Brian Witt Sep 27, 2007 01:12 PM
The wooden casing has been ripped off the table,
taking the mounting studs with it.  Told them to
contact physical plant.  
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Brian Witt Sep 27, 2007 12:57 PM
Apparently the wooden casing that hides the blue
networking cables that are coming out of the floor
has detached itself. It's a cosmetic issue.
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Brian Witt Sep 27, 2007 11:23 AM
I guess they want some cable management too, sheesh
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Brian Witt Sep 27, 2007 11:23 AM
Task reassigned to Brian Witt.
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Brian Witt Sep 27, 2007 11:22 AM
Table? I didn't know you could take them apart? 
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Christian Mendez Sep 27, 2007 09:02 AM
REF 4. When they replaced the machine, the table 
is not put back together. They would like to have 
someone go over and fix that problem.
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Brian Witt Sep 26, 2007 02:42 PM
Set up the scanner station and installed the
scanner drivers.  
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Brian Witt Sep 26, 2007 01:50 PM
The 4600 has been replaced by a 745.  The other
745 replaces a scanner station, so I am working on
installing the specialty software that coincides
with that setup. 
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Brian Witt Sep 26, 2007 11:08 AM
It's a 4600 machine that was left after the lab
upgrade.  I pulled the machine and am working on
getting two 745's that are supposed to be there
imaged and set up.  
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Brian Witt Sep 25, 2007 01:11 PM
Task reassigned to Brian Witt.
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Courtney Carlson Sep 25, 2007 12:11 PM
Nobody can log into computer--domain unavailable. 
Tried machine off/on. Checked wall and computer 
connection. It's the only old machine left from 
new computer change out. NE side of ref area.
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