Service Request Ticket - # 22357

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2007 12:05 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060744[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222THW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:CB:68


Wireless NIC 00:17:F2:53:B7:20

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Sep 26, 2007 11:06 AM 
I changed the input from analog to digital
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Brian Witt Sep 25, 2007 01:12 PM 
Task reassigned to Brian Witt.
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Courtney Carlson Sep 25, 2007 12:07 PM 
monitor test screen up even when computer is up 
and running. Tried turning computer and monitor 
on/off. Checked all connections. In mac lab 108.
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