Service Request Ticket - # 22366

Service Request Information

CONTACT Name Gamaney, Ligoy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2007 03:18 PM
Department Emeritus and Retired Faculty and Staff Phone 5033906431
Location Email gamanel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030728[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. H6F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Acrobat Pro 6 from P0043887 moved from 930918 and upgraded to Acrobat Pro 7 from P0057687

Wired NIC 00:0C:F1:EA:0F:66

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 01, 2007 03:27 PM 
The printing only 1 of 100 pages was a fluke
error. I added Penguin as a TCP/IP connection
because it wasn't showing up on Radar. I gave Brad
config sheets for Penguin.
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Audrey Sundkvist Oct 01, 2007 03:07 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Oct 01, 2007 02:05 PM 
Li is in a meeting until 3pm.
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Courtney Carlson Sep 25, 2007 03:49 PM 
He got a new profile set up yesterday. He said 
techs told him to call if issues come up...

All print jobs sent from his computer to any 
printer have these problems:
-Takes a long time for them to come out, if at all
-100 page jobs only print first page
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