Service Request Ticket - # 22367

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2007 04:13 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Patrick Shanley Contact pshanley05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joan Guralnick Oct 01, 2007 01:16 PM 
She was unable to open an old file.  The word 
version was too old. she says to go ahead and 
close the task.  She can't remember which file 
it was any more.  She will call back if it comes 
up again.
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Audrey Sundkvist Oct 01, 2007 01:08 PM 
Also left a voicemail asking for availability.
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Brian Witt Sep 28, 2007 04:13 PM 
Left vm asking for the error message she is
getting and times to take a look at the issue.
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Patrick Shanley Sep 25, 2007 04:14 PM 
An old issue program isn't opening and message is 
displayed
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