Service Request Ticket - # 22378

Service Request Information

CONTACT Name Tarter, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2007 09:25 AM
Department Creative Arts/Art Phone 88387
Location Email tarterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

digital camera/camcorder Edit WOU # 20030589[Edit Inv] (opens in a new window) Bldg/Room CH 303
Service Tag Description Nikon D70 Digital SLR Camera with Lens
Serial No. camera#3150625 lens#2383869 Location ART DEPARTMENT

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public

Entered by Date Memo
Brad Dougherty Oct 01, 2007 04:08 PM
I did a factory default reset and it looks a lot
brighter. Delivered it back to Diane...hopefully
it will work for her. 
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Cinthya Mendez-Garcia Sep 26, 2007 02:33 PM
She is returning Brad's call.
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Brad Dougherty Sep 26, 2007 10:14 AM
http://form.nikonimagesvcapprove.com/
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Brad Dougherty Sep 26, 2007 10:09 AM
Called and left a message requesting a call back
when she's available to discuss the issue and when
we can obtain the camera.

We do handle the repair for this, however they
will be the ones who pay for it.
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Courtney Wehner Sep 26, 2007 09:26 AM
Joan went and talked to Brad about this and we do 
not seem to know what to do as of this point. 
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Courtney Wehner Sep 26, 2007 09:26 AM
****This is an email****

 Hello 



The art department purchased a Nikon D70  a few 
years ago:
WOU # 20030589[Edit Inv]


It is not working properly, and according to the 
users needs to be sent in for repair.


The account that would pay for this repair is CAD 
916CART


Please let me know if we can send the camera 
through your services for repair, and who I 
should bring it to.


Thanks very much,
Diane T
 
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