Service Request Ticket - # 22386

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2007 11:19 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Courtney Wehner Sep 26, 2007 11:48 AM 
I am going to put them on my call back list. this 
is a server issue.
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Brad Dougherty Sep 26, 2007 11:38 AM 
Task reassigned to Brad Dougherty.
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Courtney Wehner Sep 26, 2007 11:38 AM 
I skyped the techs.
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Courtney Wehner Sep 26, 2007 11:36 AM 
He called back and said that 20060075[Edit Inv] and 
20060076[Edit Inv] are both having the issues that the 
other two are having. They are not printing.
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Joan Guralnick Sep 26, 2007 11:29 AM 
Roy called and it is becoming a greater 
problem.  He is going to call back with the 
additional WOU#s
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Courtney Wehner Sep 26, 2007 11:22 AM 
The printers say they are ready to print, but 
when someone tries to print nothing happens. The 
print jobs were not showing up in the print que.
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