Service Request Ticket - # 22391

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2007 12:02 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030471[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GM41741 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office 2003 Pro from P0045957 installed as Office XP Pro

Wired NIC 00:0C:F1:A3:94:CE

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Sep 26, 2007 02:20 PM 
The issue is that the cable run to his office is
old (cat3) and needs to be replaced.

I called Teresa Bybee and let her know this.
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Brad Dougherty Sep 26, 2007 12:13 PM 
The machine is available between 1 and 2.
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Brad Dougherty Sep 26, 2007 12:13 PM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Sep 26, 2007 12:12 PM 
on it.
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Courtney Wehner Sep 26, 2007 12:04 PM 
When trying to use email he is able to log in but 
it times out immediately.  Because he sees 
clients all day his room availability is very 
narrow.  He goes to lunch between 1 and 2
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