Service Request Ticket - # 22427

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2007 08:06 AM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030684[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. DN80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:E8:79

TECHS Submitted by Mark Lyons Contact mlyons@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 03, 2007 04:23 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 03, 2007 04:23 PM 
NTF...updated quicktime and tried spss.mp4.  Sound played fine.
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Mark Lyons Sep 28, 2007 08:06 AM 
****This is an email****

Hello:

Our computer, WOU #20030684[Edit Inv], is buzzing  - it 
sounds like it's having its own national 
emergency.  I'm pretty sure it's just a bad cord 
to the right speaker.  At your convenience, would 
someone be able to look at it.  I disconnected 
the right speaker for now.

This is an extra computer in our fileroom (WUC 
210A).  However, it comes in handy a great deal 
and the Advisor to Non-Trad students uses it 
several times a week; he produces the non-trad 
newsletter on it each term.

No rush, but before Halloween, please.  Enjoy the 
rain!

 
Deborah Diehm
Assistant to the Vice President
for Student Affairs
Western Oregon University:  www.wou.edu
diehmd@wou.edu
WUC210F
503.838.8221
FAX:  503.838.8511
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