Service Request Ticket - # 22441

Service Request Information

CONTACT Name Whitley, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2007 12:39 PM
Department Phone 88950
Location Email whitleyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030510[Edit Inv] (opens in a new window) Bldg/Room VAL 215
Service Tag 43RGQ41 Description Dimension 4600, P4-2.80GHz
Serial No. 43RGQ41 Location Julie Whitley

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E4:89:7D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Nov 02, 2007 01:55 PM 
Alex said just to close these since they do not
know when this is going to be resolved and the
user can just keep checking on it.
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Audrey Sundkvist Oct 03, 2007 02:00 PM 
****This is an email****
Hi Julie,

I looked more into your email issue. It is a
global issue (meaning everyone with WOU email is
experiencing it.) Our email admin has a bug report
issued with Sun to resolve the issue. On the plus
side, adding someone by checking beside his or her
name and pressing "Add Recipient" does add the
person's contact information correctly.

Also, I am sorry for not coming Tuesday morning to
the Wolf Grill to resolve the Mike Sullivan issue,
but I was not feeling well and stayed home that
day. Is there a time Friday afternoon that I could
come by?

Thank you,
Audrey Sundkvist
WOU UCS Tech
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Audrey Sundkvist Oct 03, 2007 01:47 PM 
Travis has a bug report in for it. If you add the
person via the To: link it still adds the address
correctly.
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Audrey Sundkvist Oct 03, 2007 01:43 PM 
This is a global issue.
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Audrey Sundkvist Oct 01, 2007 03:37 PM 
Task reassigned to Audrey Sundkvist.
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Courtney Wehner Sep 28, 2007 12:41 PM 
Where the address should be it says "Unknown 
attribute EmailsNoLink" Mike Ellis is in there 
helping her. He is the one who called this in and 
asked me to create a task. SHe is able to use her 
email, but she needs to be able to get this 
working soon. Jane Cameron sits next to her in 
the office and she is having the same problem.
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