Service Request Ticket - # 22466

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2007 10:15 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 05, 2007 09:14 AM 
Task reassigned to Brad Dougherty.
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Brad Dougherty Oct 05, 2007 09:14 AM 
Installed the latest nVidia driver. It works now.
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Jonathan Guillen Oct 01, 2007 10:36 AM 
Joan suggested that this may not be work related.
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Jonathan Guillen Oct 01, 2007 10:35 AM 
Forgot to mention that this wasn an email, which 
follows: 


 
When I tried to install Google Earth this 
(attached) is the error that I received.
As much trip planning that I do, it would be 
really nice to be able to use Google Earth.
 
My computer number is 20030618[Edit Inv].
 
Thank you.
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Jonathan Guillen Oct 01, 2007 10:17 AM 
Specific error message in "nVidia OpenGL driver" 
dialog box: "Driver component sizes mis-match. 
Retry to keep going. Cancel to exit."
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