Service Request Ticket - # 22472

Service Request Information

CONTACT Name Deane, Jeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2007 12:00 PM
Department Social Science Phone 88288
Location Email deanej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060227[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 43LVB91 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A6:5B:4D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact dougherb@wou.edu 88925

Tracking

Entered by Date Memo
Brad Dougherty
Email

Public
Entered by Date Memo
Brad Dougherty Oct 04, 2007 03:11 PM 
The printers are up and running now.
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Brad Dougherty Oct 04, 2007 11:34 AM 
I'll head over after 1pm today to look at this.
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Skyler Gregory Oct 02, 2007 08:28 AM 
She said she wanted it named Office but clearly
that is too generic.
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Skyler Gregory Oct 01, 2007 03:52 PM 
Task reassigned to Brad Dougherty.
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Skyler Gregory Oct 01, 2007 03:29 PM 
The printer needs to be given a host-name and Brad
is working on that.
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Skyler Gregory Oct 01, 2007 02:58 PM 
One computer is local to a different computer
through usb so it can't be connected. The other
printer had to be added through IP since it isn't
on radar.
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Skyler Gregory Oct 01, 2007 02:07 PM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Oct 01, 2007 12:01 PM 
It started this summer that she was not able to 
print. The printers are no longer on her list.
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