Service Request Ticket - # 22477

Service Request Information

CONTACT Name VanErt, Dr. Timothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2007 01:15 PM
Department Phone 88313
Location Email vanertt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030768[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. BXC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, UpToDate Stand-Alone Workstation WINDOWS v15.2 from P0062802

Wired NIC 00:0C:F1:EA:57:E0

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Brian Witt Oct 01, 2007 04:56 PM 
The software will not allow users to access data
without admin rights.  I went ahead and provided
admin rights to all the faculty Tim specified.
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Brian Witt Oct 01, 2007 03:46 PM 
It's a software issue...heading over now
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Della Kobbe Oct 01, 2007 01:34 PM 
I looked for another task and was unable to find 
anything.  This is why I went ahead and made a 
new task for the Student Health Center.
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Della Kobbe Oct 01, 2007 01:16 PM 
Someone had come in earlier today to update his 
computer. However it still does not work. He had 
already had a task made but not sure who it is 
under.  He is open from 3-4.
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