Service Request Ticket - # 22479

Service Request Information

CONTACT Name Pedersen, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2007 02:45 PM
Department Health & Exercise Science Phone 88269
Location Email pedersep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031336[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-3.2GHz
Serial No. 424H251 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software Microsoft Office XP Pro 2003 from P0047835, SPSS Base 12.0 single copy from P0047839

Wired NIC 00:0C:F1:FA:C6:0E

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Oct 03, 2007 12:48 PM 
Task reassigned to Joan Guralnick.
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Joe Crowe Oct 03, 2007 11:24 AM 
****This is an email****
Hi Peggy,

As SPSS is so darn expensive, WOU has centralized SPSS via the 
terminal servers.  There are concurrent licenses so that Faculty, 
Staff, and Students can use this.  This is available from campus 
or from home (providing that one is connected to a high-speed 
connection).  The same login and password that you use now 
will enable you to login to the terminal server.

http://www.wou.edu/ucs/video/spss.mp4

This movie show how to access the terminal servers.  It was 
made when WOU upgraded to SPSS 14, but the information is 
still valid for 15.

thanks,

Joe Crowe
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Joe Crowe Oct 02, 2007 04:18 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 02, 2007 04:14 PM 
Called and left a vm...I need more info.  Task description is scant.
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