Service Request Ticket - # 22491

Service Request Information

CONTACT Name Carey, Ron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 07:37 AM
Department College of Education Phone 88665
Location Email careyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020065[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0038514;Dimension 4500 Series , Pentium 4 -1.8GHZ
Serial No. 920GP11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software

Wired NIC 00:07:E9:01:47:86

TECHS Submitted by Kyung Han Contact KHan06@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 09, 2007 10:20 AM 
Called him one last time. He was fine...just didn't bother to call me 
back to let me know.
 Add Attachment
Joe Crowe Oct 03, 2007 12:52 PM 
Called and left another msg.
 Add Attachment
Joe Crowe Oct 02, 2007 04:31 PM 
Task reassigned to Joe Crowe.
 Add Attachment
Joe Crowe Oct 02, 2007 04:31 PM 
Left him a msg to use acctlookup
 Add Attachment
Kyung Han Oct 02, 2007 07:40 AM 
The service location has been updated to ED 140
 Add Attachment
Kyung Han Oct 02, 2007 07:38 AM 
He was told that it was the last day to change 
his password and after doing so he tried to log 
in with his new password and received 
an "authentification failed" error message.
Add Attachment