Service Request Ticket - # 22494

Service Request Information

CONTACT Name Sappington, Harry (Sam)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 09:40 AM
Department Phone 88747
Location Email sappingh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050986[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. GPPYB91 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS OfficePro 2003 from P0056135, AddressMate (they have physical media)

Wired NIC 00:12:3F:CD:7F:40

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Christian Mendez Oct 02, 2007 09:46 AM 
they fixed the problem - network cable was missing
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Christian Mendez Oct 02, 2007 09:45 AM 
Harry says everthing seems to be fine (wires) but 
when he tries to log in, it keeps giving him 
the " Mash Domain is unavailable" message.

He will be there all day @ Student Health and 
Counceling Center.
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