Service Request Ticket - # 22496

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 10:35 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030699[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GRC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:5B:E4

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Oct 05, 2007 12:22 PM 
The virtual printer has been set up
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Brian Witt Oct 04, 2007 11:46 AM 
Task reassigned to Brian Witt.
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Brian Witt Oct 04, 2007 11:46 AM 
Not in today, but will be tomorrow.  I set up a
meeting with her for tomorrow @ 11
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Christian Mendez Oct 04, 2007 08:59 AM 
She called back wanting a status on this.
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Christian Mendez Oct 02, 2007 10:37 AM 
Digital Storefront is a printer, she is not sure. 
She needs this printer option in order to send 
print jobs directly to the Print Shop.

She is available all day today.
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