Service Request Ticket - # 22504

Service Request Information

CONTACT Name Birken, Jim   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 12:37 PM
Department Advancement & Foundation Phone 88145
Location Email birkenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040831[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6XQNB71 Description Latitude D610, Pentium M, 760 (2.00GHz) 14.1 SXGA+
Serial No. 6XQNB71 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office PRo 2003 from P0052524

Wireless NIC 00:90:4B:D7:58:E7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Entered by Date Memo
Courtney Wehner Oct 02, 2007 01:36 PM 
He called back and said that it is working now 
and I can close the task.
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Courtney Wehner Oct 02, 2007 12:39 PM 
He said that it was working fine on Friday. He 
will be in his office until 2p. He tried 
refreshing the connection and it still told him 
that he did not have internet. He will be in his 
office all day.
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