Service Request Ticket - # 22508

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 12:58 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051148[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0135 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:98:1F

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Brad Dougherty Oct 02, 2007 01:15 PM 
It should be working now.
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Brad Dougherty Oct 02, 2007 01:14 PM 
Session terminated.
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Brian Witt Oct 02, 2007 01:14 PM 
Task reassigned to Joan Guralnick.
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Brian Witt Oct 02, 2007 01:13 PM 
There is literally nothing we can do here
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Brad Dougherty Oct 02, 2007 01:05 PM 
What lab? Moving this under Joan when complete.
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Jeff Sawyer Oct 02, 2007 12:59 PM 
Usually I can unplug a think client when it is 
frozen and it will work just fine after I plug it 
back in. This one keeps on coming up to the same 
page no matter what I do. The lab is open 
essentially all day.
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