Service Request Ticket - # 22519

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 03:15 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051091[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH62A5Z0MX Location PDR

Model C8164A Hostname fryman.wou.edu
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:C8:3C:2D

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 03, 2007 08:43 AM 
there was a jam I have cleared it.
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Myron Hoeckle (Student) Oct 03, 2007 08:34 AM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 03, 2007 08:34 AM 
taking a look see...
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Courtney Wehner Oct 02, 2007 03:16 PM 
The paper is jammed, and the student tried 
opening it up from all sides, but he cannot see 
anythiing in there. I didn't get his name or 
number because he just wanted to let us know 
about the jam.
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