Service Request Ticket - # 22521

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2007 03:22 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060077[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXH37714 Location PDR - Picked up by PP on 12/8/10

Model PQ5409A Hostname
Notes HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for HP LJ 4350TN RM1-1082-BB from P0064534 Ink/Toner Refill

Wired NIC 00:14:38:D2:71:D1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 02, 2007 05:25 PM 
****This is an email****
Hi Lori,

I closed the above service request.

There's nothing blindingly global about the issue.  I would need 
specific time, machines, documents, dates and logins to check 
out anything.

thanks,

Joe Crowe
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Joe Crowe Oct 02, 2007 05:24 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Oct 02, 2007 03:23 PM 
She is saying it is not a toner issue. For 
example, if it is a four page document, 2 will 
print out, then one blank, and then the fourth 
page will print out. The printer is located in 
the main reference area on the main floor of the 
library. You can go to either people at the 
reference desk for the printer.
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