Service Request Ticket - # 22542

Service Request Information

CONTACT Name Cruz Monrroy, Alicia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2007 11:45 AM
Department Student Enrichment Program Phone 88699
Location Email monrroya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20031064[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-44AAPVC Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt Oct 05, 2007 12:22 PM 
Set up outlook, and gave her admin privs
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Brian Witt Oct 04, 2007 01:03 PM 
Damn, just missed her
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Della Kobbe Oct 04, 2007 11:47 AM 
Alicia called back.  She is here till 1pm today.  
Along with 3-4 (Today)
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Brian Witt Oct 04, 2007 11:43 AM 
Called for times
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Brian Witt Oct 04, 2007 11:31 AM 
Task reassigned to Brian Witt.
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Christian Mendez Oct 04, 2007 10:30 AM 
She called back and has a different machine in 
there and wants someone to come and help her set 
up Outlook. 20020194[Edit Inv]
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Brian Witt Oct 03, 2007 04:47 PM 
SEP is not covered under general fund. I let
Alicia know this
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Brian Witt Oct 03, 2007 01:27 PM 
Left VM letting her know this and I'll see what we
can do about getting that machine replaced.
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Brian Witt Oct 03, 2007 01:25 PM 
She has a 4400 and is running an older version of
outlook, which we cannot sync with sun java.
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Brian Witt Oct 03, 2007 11:58 AM 
Task reassigned to Brian Witt.
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Brian Witt Oct 03, 2007 11:58 AM 
Her email is set up, but she needs help with calendar
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Courtney Wehner Oct 03, 2007 11:46 AM 
She will be in her office all day except from 1-
2p. She just needs a call and have someone walk 
her through this.
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