Service Request Ticket - # 22543

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2007 11:56 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050779[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 16Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Adobe Acrobat Pro 8 from P0063151 10-2007

Wired NIC 00:12:3F:98:1E:7C

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 03, 2007 04:04 PM 
I gave her admin rights on the box which she
should have had in the first place so they are
good to go.
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Skyler Gregory Oct 03, 2007 03:51 PM 
Task reassigned to Skyler Gregory.
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Cinthya Mendez-Garcia Oct 03, 2007 03:24 PM 
Called back about this task and said he is in his 
office and said to come in at anytime.
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Skyler Gregory Oct 03, 2007 03:18 PM 
Left a vm for times.
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Courtney Wehner Oct 03, 2007 11:57 AM 
When he tries to install these application it 
tells him he cannot write to the WIndows program 
directory, but it will not work for him. He said 
it is an admin issue. Call Randy on this, he will 
be waiting for the call.
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