Service Request Ticket - # 22557

Service Request Information

CONTACT Name Brokaw, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2007 04:51 PM
Department Athletics Phone 88177
Location Email brokaws@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031281[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 1ZYL051 Description Inspiron 8600 Pentium M Processor
Serial No. 1ZYL051 Location John Carey for Digital game films

CPU Pentium M 2.0 GHz


OS Software Office Pro 2003 from P0047790

Wired NIC 00:90:96:B0:6C:4B


Wireless NIC 00:0F:1F:18:1C:D5

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Oct 03, 2007 04:56 PM 
It is a campus dell laptop
Never got the message before last nigt about 7pm 
it was working fine.

The message comes up as a url:
connecttocougar@WOU.EDU asks for username and 
password. Denied him access to his documents. It 
does let him get online just not in his document 
folder.
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