Service Request Ticket - # 22562

Service Request Information

CONTACT Name Klumph, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2007 10:15 AM
Department The Research Institute Phone 88885
Location Email klumphr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050779[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 16Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, Adobe Acrobat Pro 8 from P0063151 10-2007

Wired NIC 00:12:3F:98:1E:7C

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Christian Mendez Oct 04, 2007 10:20 AM 
He deleted the account and reset it up again and 
its working. He asked me to close the ticket.
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Christian Mendez Oct 04, 2007 10:18 AM 
He is successfull sending/completes but checking 
and downloading does not complete "Unable to 
download from Sundown server"

He would like someone to help him set up the 
Outlook so that he does not get this error.

The machine is Wendy Woods' and she is in Todd 
Hall 245 and the WOU# is: 20050779[Edit Inv]
Randy wants to be the main contact for this @ 
88885
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