Service Request Ticket - # 22564

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2007 10:40 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 732LVG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Software Office XP Pro (P0044157) (9/2003),installed Dynamica from www.math.uri.edu/Dynamica, this is shreware to supplement a text she is using

Wired NIC 00:07:E9:68:2F:9C

TECHS Submitted by Della Kobbe Contact dkobbe06@wou.edu 88925
Primary Technician Contact 88925

Tracking

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Brian Witt Oct 04, 2007 01:00 PM 
Computer appears to be fine. Ran Ccleaner and
reinstalled Sophos, as it was not updating.  Also
switched out old CRT monitor with an LCD from IT
207. Inventory has been updated.
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Brian Witt Oct 04, 2007 11:51 AM 
I'll stop by to check it out
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Della Kobbe Oct 04, 2007 10:41 AM 
The computer is starting it's self during a 
task.  She will be here all day.
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