Service Request Ticket - # 22583

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2007 09:22 AM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 05, 2007 09:42 AM 
She had the screens backwards. I fixed it... Blame
Brad!
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Skyler Gregory Oct 05, 2007 09:32 AM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Oct 05, 2007 09:24 AM 
I skyped the techs.
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Courtney Wehner Oct 05, 2007 09:23 AM 
The left monitor is where all of her icons, and 
access points are located. She cannot do any work 
until she can get her mouse back. This may be a 
small problem but she will be waiting for a call.
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