Service Request Ticket - # 22590

Service Request Information

CONTACT Name Kelly, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2007 11:06 AM
Department Health & Exercise Science Phone 88256
Location Email kellyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060491[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex GX620 3.40GHz, 2x2M, 800MHz FSB
Serial No. GY4GGC1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro Plus 2007 from P00060277 installed as Office Pro 2003

Wired NIC 00:18:8B:5C:0A:85

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 11, 2007 05:53 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 11, 2007 05:53 PM 
****This is an email****
Hi Tom,

I just tried using the Body Composition program.  I did not have 
any trouble.  Were you using a specific file?  If so was this file on 
a network location?

thanks,

Joe Crowe
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Joe Crowe Oct 11, 2007 05:51 PM 
NTF
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Courtney Wehner Oct 05, 2007 11:08 AM 
It is located in Stadium 102B. The message 
says "Reference file already opened at address 
0de1:9f4d" He cannot open the program. He is 
trying use this for class. He can be reached at 
his office number listed above.
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