Service Request Ticket - # 22593

Service Request Information

CONTACT Name Stanley, Amanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2007 12:54 PM
Department The Research Institute Phone 88769
Location Email stanleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041063[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell 4600- TRI Purchased - TRI# 87321023
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:11:11:20:00:57

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Oct 05, 2007 01:49 PM 
When I got there Outlook wasn't responding. I had
her close it out and re-open it. We sent a *TEST*
e-mail to myself to confirm it was working again.
 Add Attachment
Adam Shinn Oct 05, 2007 01:34 PM 
Task reassigned to Adam Shinn.
 Add Attachment
Adam Shinn Oct 05, 2007 01:34 PM 
heading over now to take a look at it.
 Add Attachment
Courtney Wehner Oct 05, 2007 12:55 PM 
She is in To 119 today.
Add Attachment
Courtney Wehner Oct 05, 2007 12:55 PM 
She is stuck on the new message page. It has not 
timed her out. It is still thinking about saving.
Add Attachment