Service Request Ticket - # 22612

Service Request Information

CONTACT Name Solario, Sheree   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2007 10:31 AM
Department Student Enrichment Program Phone 88031
Location Email solarios@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040402[Edit Inv] (opens in a new window) Bldg/Room APSC Upward Bound office
Service Tag 7C2QS51 Description Inspiron 5160, Pentium 4, 2.80GHz, 533MHz
Serial No. 7C2QS51 Location Student Checkout Laptops

CPU Pentium 4-2.80Ghz


OS Software MS Office 2003 Pro from P0049693

Wired NIC 00:0F:1F:28:94:D4


Wireless NIC 00:0B:7D:0A:FD:2C

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Brian Witt Oct 08, 2007 12:19 PM 
The software runs with Microsoft Access.  In order
for the software to work, You have to select
'enable all macros' in Access.  The software has
been installed on all the machines.
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Jonathan Guillen Oct 08, 2007 10:33 AM 
20040402[Edit Inv], 20040407[Edit Inv], 20030226[Edit Inv]. Three laptops used 
by student enrichnment. Sheree was trying to 
download a program called Student Access but when 
she plugs the laptops into a network drop in her 
office she does not get any connectivity. She 
needs this program installed on the laptops for 
when they go on a trip. They will need to be able 
to log into the laptops when they are off campus.
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