Service Request Ticket - # 22616

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2007 11:18 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040144[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 9SF8H51 Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 9sf8h51 Location was SEP Letitia 201

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0052634, Microsoft Publisher, Schedular Plus, Optimum Settings 2, Adobe Pagemaker 6.5, Filemaker Pro 5.0, PageMaker 7.0 (P0043887), Label Matrixv7 (P0047440)

Wired NIC 00:11:11:0E:E4:23

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 08, 2007 04:44 PM 
The thing finally works though I couldn't tell you
why it works now...
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Skyler Gregory Oct 08, 2007 02:51 PM 
Task reassigned to Skyler Gregory.
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Courtney Carlson Oct 08, 2007 11:20 AM 
Availability: someone is always there during 
business hours at the Info Desk
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Courtney Carlson Oct 08, 2007 11:20 AM 
She says it's a program issue, not a printer 
issue. Everything prints out well on the card 
except the V Num does not show at all. It was 
working fine this morning.
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