Service Request Ticket - # 22625

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2007 04:32 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060754[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87222U9W0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:99:72


Wireless NIC 00:17:F2:53:BD:57

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Adam Bates Oct 08, 2007 09:11 PM 
Called back and withdrew request.
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Brian Witt Oct 08, 2007 04:59 PM 
Make sure they're not standing on their heads
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Courtney Wehner Oct 08, 2007 04:33 PM 
This jsut started today. And they do not know how 
to fix it.
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