Service Request Ticket - # 22630

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2007 08:23 AM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 09, 2007 10:10 AM 
She said this morning it didn't load her profile
but she rebooted again and it worked after a
while... It's working now though so I'll close the
task
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Skyler Gregory Oct 09, 2007 09:58 AM 
Task reassigned to Skyler Gregory.
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Courtney Carlson Oct 09, 2007 08:47 AM 
She has tried restarting. She is only one with 
this issue, that she knows of.
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Courtney Carlson Oct 09, 2007 08:46 AM 
Machine froze last night twice. She stopped 
programs and restarted computer through task 
manager. Her computer started in safe mode this 
morning. "Can't access personal environment" 
Background shows on desktop, no icons show. No 
start menu or toolbar.

Availability.
At desk all day.
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