Service Request Ticket - # 22635

Service Request Information

CONTACT Name Paraskevas, Cornelia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2007 10:38 AM
Department Humanities Division Phone 88477
Location Email paraskc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040670[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. j1t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:10:FB

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Adam Shinn Oct 11, 2007 11:53 AM 
Professor Paraslevas was there and she said she 
hasn't had any problems with her computer except 
for the day it froze up. Which is why she said 
she didn't return Brian's VM
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Adam Shinn Oct 11, 2007 11:39 AM 
taking a walk over to see if she is in.
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Brian Witt Oct 09, 2007 12:46 PM 
Threw her a VM
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Courtney Carlson Oct 09, 2007 11:25 AM 
While on phone it reselved itself, but she would 
still like to have techs come look at it...

Her machine froze from being away from desk, she 
logged back in. Once logged in her computer was 
frozen. Did a manual restart. Documents are 
opening, but now .doc are showing as .tif. Error 
messages: Microsoft prepping to install,
Lost your personal settings.

Times:
Any time.
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