Service Request Ticket - # 22675

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2007 04:12 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060253[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag G2L9VB1 Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. G2L9VB1 Location ITC 207 Storage (was Career Svcs WORKROOM)

CPU Pentium D, 3.40GHz,800MHz


OS Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B4:7A

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 11, 2007 09:24 AM 
I gave her admin rights on the pc. Closing the task.
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Skyler Gregory Oct 11, 2007 09:15 AM 
Task reassigned to Skyler Gregory.
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Cinthya Mendez-Garcia Oct 10, 2007 04:16 PM 
Says she can't unlock the computer, says maybe 
because the computer has been replaced with a new 
one. Its a PC computer, says this is the only 
computer that she cannot unlock. Said she might 
need to be created as an administrator on the 
computer.
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