Service Request Ticket - # 22680

Service Request Information

CONTACT Name Carlson, Jan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2007 04:53 PM
Department Advancement & Foundation Phone 88725
Location Email carlsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20030618[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3VC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Adobe Creative Suite Prem from P0049555, Dreamweaver MX2004 from P0047671 moved from W#20030381 for use by Micheal Baird 10/2005

Wired NIC 00:0C:F1:E9:F9:DF


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public

Entered by Date Memo
Skyler Gregory Oct 11, 2007 10:42 AM
I had to reinstall printkey because the other
version wouldn't even come up when I was there.
Easy fix.
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Skyler Gregory Oct 11, 2007 10:41 AM
Task reassigned to Skyler Gregory.
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Cinthya Mendez-Garcia Oct 10, 2007 04:54 PM
****This is an email****

 
Computer 20030618[Edit Inv]
Jan Carlson
Rm 208, The Cottage
 
I am having problems with my PrintScreen Key. 
Since I acquired a new driver for my monitor, the 
Start bar is at the bottom of monitor 2. 
Regardless of where the PrintKey program comes 
up, it only works on the small monitor. I use 
this key a lot because when I try to print many 
things, unless I use the rectangle part of the 
print key, everything is teeny tiny. Before the 
SystemTray, the Start Key, and my open programs 
were on monitor 1. It's like it is all backwards 
now. At least the curser is working on both 
monitors, which it wasn't doing right after the 
new driver was installed.
 
Can someone please come fix this?
 
Thanks.
 
Jan 
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