Service Request Ticket - # 22684

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2007 08:28 AM
Department Phone 88597
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050781[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 75Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700, upgrade to Office Pro Plus 2007 from P0072655

Wired NIC 00:12:3F:95:3D:10

TECHS Submitted by Christian Mendez Contact chmende@wou.edu 88925
Primary Technician Contact sgregor@wou.edu 88925

Tracking

Entered by Date Memo
Skyler Gregory
Email

Public
Entered by Date Memo
Skyler Gregory Oct 22, 2007 03:55 PM 
Closing the task
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Skyler Gregory Oct 22, 2007 03:55 PM 
I gave them a temp login since there's no
available ethernet port. They're waiting on
telecomm to hook one up.
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Skyler Gregory Oct 22, 2007 03:51 PM 
Received a question regarding outer-department
computer transfers: A Graduate's Office Staff
asked me if they would have to replace the
computer which we moved out of their department.
Karla said that this computer would be used for
"Graduate Studies." I'm not sure if that could be
considered a dept. I want to give an answer to the
Graduate's Office, but I don't have one.
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Skyler Gregory Oct 22, 2007 03:05 PM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Oct 22, 2007 12:04 PM 
I skyped the techs.
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Courtney Wehner Oct 22, 2007 12:03 PM 
She called back and said that she is in the 
office from 7:30a-4p. She does not leave for 
lunch.
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Audrey Sundkvist Oct 16, 2007 09:23 AM 
"A range of times that she's available for the
move," would have been helpful too.
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Kyung Han Oct 16, 2007 08:03 AM 
WOU# 2005 0781 Room # AD 104
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Audrey Sundkvist Oct 15, 2007 03:03 PM 
Left a message asking for the WOU# and a range of
times that she's available for the move.
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Christian Mendez Oct 11, 2007 08:29 AM 
She needs a PC moved form the Registrar's office 
in the Graduate office area to ED 202P. And she 
would also like the PC networked once in ED.

She would like this to happen within the next 
week or so. She is available most of the day and 
her door is unlocked and opened and there are 2 
desks and would like it to be placed on the desk 
that is empty.
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