Service Request Ticket - # 22697

Service Request Information

CONTACT Name Newland, Sandy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2007 01:48 PM
Department Advancement & Foundation Phone 88147
Location Email newlands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030628[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. ZM80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:03:17

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 11, 2007 03:35 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 11, 2007 03:35 PM 
talked her through how to use the adobe pdf printer.
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Courtney Carlson Oct 11, 2007 02:09 PM 
***Skype message to techs***

"I created 22697. I assured her I would let the 
techs know I started the task as it is time-
sensitive. (I realize everyone thinks their own 
problems are priority) Take it or leave it. :)"
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Courtney Carlson Oct 11, 2007 02:01 PM 
Sandy has a document in pubisher format that 
needs to be sent to IO Paper today. She is unable 
to convert it into pdf file. She need the tools 
to be able to do that.
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