Service Request Ticket - # 22701

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2007 04:28 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060751[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini #Z0DM
Serial No. G87223ACW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Software Microsoft Windows XP Pro with Service Pack 2 from P0061501, MS Office Pro Plus 2007 and Pro 2004 order#2818,

Wired NIC 00:16:CB:A9:EA:1B


Wireless NIC 00:17:F2:FC:1F:54

TECHS Submitted by Courtney Carlson Contact ccarlso@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 12, 2007 12:15 PM 
I deleted her old profile from that machine.
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Audrey Sundkvist Oct 12, 2007 11:56 AM 
Task reassigned to Audrey Sundkvist.
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Courtney Carlson Oct 11, 2007 04:33 PM 
Student Worker James called this in.
Moon background on desktop. When I asked whether 
the icons on the destop were normal, he said 
no... "there are widgets in the background."
Location: HL 108 front row right as you walk in.
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