Service Request Ticket - # 22707

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2007 09:26 AM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030703[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 7L80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047503, Acorbat Pro 6.0 from P0047699, AdobePageMaker v7.0 from P0047699 moved from W#20030701(Math Office)for Laurie Burtion 05-2006 REMOVED 5-30-2006 SR#15120 Moved to W20080031

Wired NIC 00:0C:F1:E9:FF:B7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 12, 2007 10:45 AM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 12, 2007 10:45 AM 
****This is an email****
Hi Laurie,

You should have an email that preceeds this one that contains 
your list password.  Unfortunately these passwords are not tied 
to any external authentication.  Here's the link to send an email 
notice at any time.  

http://cougar.wou.edu/mailman/options/allfacstaff

This will give you the password to access the archived items.

thanks,
Joe Crowe
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Courtney Wehner Oct 12, 2007 09:34 AM 
I will forward over the email with the 
attachments to techinfo
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Courtney Wehner Oct 12, 2007 09:34 AM 
She first had called in and said that she was 
having trouble with the html attachments with 
scrubs. She went on to say it had to do with the 
digest in email.
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Courtney Wehner Oct 12, 2007 09:30 AM 
****This is an email****
I cannot access the "scribbed html" part. When I 
click on it, I get the Faculty Private Archives 
Authentication but it won't accept my usual email 
address and network password. In fact, all of the 
attachments are non-functioning. I have attached 
them.

I'll have someone in my department forward me the 
message, so I don't need this one, however, this 
is a long term issue that needs to be resolved. I 
get the html scrubbed on many digests; 
allfacstaff and allfac. 

Thanks, LB
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