Service Request Ticket - # 22722

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2007 08:57 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. 0612YB0031 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:9D:C1

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Skyler Gregory Oct 15, 2007 09:43 AM 
The thin client wasn't frozen when I got there.
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Skyler Gregory Oct 15, 2007 09:31 AM 
Task reassigned to Skyler Gregory.
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Courtney Wehner Oct 15, 2007 08:59 AM 
She said that she tried to unplug the thin client 
to see if that would work but it did not. She 
does not know what else to do with it. She said 
that the mouse works, and it is not frozen.
It is in the Middle section, last computer on the 
left.
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