Service Request Ticket - # 22723

Service Request Information

CONTACT Name Wade, Philip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2007 09:30 AM
Department Natural Science Division Phone 88225
Location Email wadep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051055[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 3ST4Q91 Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 3st4q91 Location Unknown

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0056644, Photoshop Elements v4.0 WIN License and Premiere Elements v2.0 WIN license from P0056644 moved to 20070512 Dec2007
TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

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Entered by Date Memo
Jonathan Guillen Oct 15, 2007 09:38 AM 
User called back, he is able to log in now and 
requested that the task be recinded.
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Jonathan Guillen Oct 15, 2007 09:31 AM 
He says he was able to log into your office 
computer with his credentials this morning, but 
has been unable to log into the computer in 
classroom NS 125. Gets "check password" message.
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