Service Request Ticket - # 22726

Service Request Information

CONTACT Name Backus, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2007 10:16 AM
Department Humanities Division Phone 88851
Location Email backusj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060214[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 9P2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A4:C9:D1

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 15, 2007 10:27 AM 
Done
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Myron Hoeckle (Student) Oct 15, 2007 10:27 AM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Oct 15, 2007 10:18 AM 
He has been able to log in to the terminal severs 
before today, but is getting the above symptoms 
today. He has tried multiple times to connect to 
ts.wou.edu
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