Service Request Ticket - # 22740

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2007 03:07 PM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060073[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXB52406 Location PDR

Model PQ5409A Hostname
Notes Roller Kit # 4200-FKA & 3qty Pick Up Rollers # RM1-0036-000 from P0063383 installed 10/2007 Fuser 110V #RM1-1082-BB from P0076681 installed 9-2010 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D1:5A:5E

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Oct 23, 2007 10:37 AM 
I replaced the rolls and it still jammed. Brad
came over and helped extract a few bits of paper
jammed quite a way into the printer. It is working
fine now.
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Skyler Gregory Oct 22, 2007 02:59 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Oct 15, 2007 04:11 PM 
Ordered a roller kit. Order # 2929.
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Joan Guralnick Oct 15, 2007 03:09 PM 
This is a classroom and is heavily used for 
printing.
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Joan Guralnick Oct 15, 2007 03:08 PM 
Papper keeps getting stuck from any tray.  this 
seems to happen early in the paper path through 
the machine
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