Service Request Ticket - # 22743

Service Request Information

CONTACT Name Lind, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2007 03:41 PM
Department Phone 88187
Location Email lindj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050777[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. GPW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:42:B8

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact soukupm@wou.edu 88568

Tracking

Entered by Date Memo
Mike Soukup
Email

Public
Entered by Date Memo
Courtney Wehner Oct 15, 2007 04:08 PM 
He called back and said that Fay Whitenack has 
fixed it for him.
 Add Attachment
Courtney Wehner Oct 15, 2007 03:44 PM 
Task reassigned to Mike Soukup.
 Add Attachment
Courtney Wehner Oct 15, 2007 03:44 PM 
He will be in his office until 4:30p. He will be 
in tomorrow from 7a-6p.
 Add Attachment
Courtney Wehner Oct 15, 2007 03:43 PM 
When he logs in, it tells him "ORA1045 User lacks 
create session priv." He was able to log last 
week. he tried to remote in to use Banner last 
night, but he got the error message as well.
Add Attachment