Service Request Ticket - # 22747

Service Request Information

CONTACT Name Girod, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2007 08:11 AM
Department College of Education Phone 88518
Location Email girodm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031196[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224UDNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:CB:24:8C

TECHS Submitted by Kyung Han Contact KHan06@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
Email

Public
Entered by Date Memo
Brian Witt Oct 16, 2007 12:12 PM 
I wrote up a description of the issue with the bad
G5 for the Mac Store
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Brian Witt Oct 16, 2007 11:58 AM 
Mark said he didn't need his original box back, so
I'll update inventory with the switch
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Brian Witt Oct 16, 2007 11:50 AM 
*20031196[Edit Inv]
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Brian Witt Oct 16, 2007 11:49 AM 
Pulled the machine (WOU# 2031196) and swapped hard
drives with (WOU# 20040094)
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Brian Witt Oct 16, 2007 11:22 AM 
That explains it.  His office is in ED 110.  
Contact info has been updated
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Brian Witt Oct 16, 2007 11:20 AM 
I'm in room 114D now; there is no note and I 
cannot locate the specificed machine. I'll check 
to make sure this is the correct office.
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Brian Witt Oct 16, 2007 11:06 AM 
Called, no one home - I'll stop by and see what I
can do.
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Kyung Han Oct 16, 2007 08:11 AM 
He will leave a note on his door if the techs are 
interested in stopping by today.
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