Service Request Ticket - # 22770

Service Request Information

CONTACT Name Vickers, Bruce   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2007 03:59 PM
Department University Computing Solutions Phone 88672
Location Email vickersb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030468[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact mhoeckle@wou.edu 88925

Tracking

Entered by Date Memo
Myron Hoeckle (Student)
Email

Public
Entered by Date Memo
Myron Hoeckle (Student) Oct 16, 2007 04:33 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 16, 2007 04:33 PM 
His machine is a 4600 and it can support 2
monitors. I referred him to purchase request system.
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Joan Guralnick Oct 16, 2007 04:08 PM 
If this machine cannot accomodate 2 monitors he 
needs to know right away.
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Joan Guralnick Oct 16, 2007 04:07 PM 
AFternoons are best.  Would like this done by 
the end of this week.  He would like to be there 
when it is done.  Please give him a call so he 
can be there.
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Joan Guralnick Oct 16, 2007 04:04 PM 
He is currently on a thin client.  He is moving 
to a desk top and is concerned about accessing 
software and a database he is using on 
TS4.wou.edu.  He doesn't seem to understand how 
he is accessing ts4 now. He is moving to admin 
202.  He is going to track down a second monitor 
and let us know where it is to be moved from.
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